If you are a SENG Model Parent Group Facilitator and your name is not on our directory (link to facilitator directory), please complete the SMPG Directory Form with your name, contact information, city and zip code, so we can send interested parents in your direction for more information! Also use the Directory form to update your information. Complete the SMPG Announcement Form to have your SMPG group information announced on the SENG Website.
Certified SENG Facilitators are expected to have the following competencies:
Subject matter expertise: The SENG Model Parent Group (SMPG) Facilitator possesses deep knowledge of the weekly key topics and applicable experience to draw upon. Facilitators must have solid background knowledge of each of the weekly topics and be able to share related experience to help parents connect to their own experiences. Anecdotes and other examples to illustrate how the training content relates to parent participants’ circumstances can enhance the learning experience and encourage parent participants to use the strategies shared in the group.
Emotional intelligence: SMPG facilitators respect parent participant’s viewpoints, knowledge, and experience. SMPG facilitators recognize and respond appropriately to parent participant’s feelings, attitudes, and concerns. Because parent participants may have many different backgrounds, experience levels, and opinions in the same group, facilitators must be able to handle a variety of situations and conversations well, and be sensitive to others’ emotions. They must pay close attention to the dynamics in the room, be flexible enough to make immediate changes to topics and conversations during a group to meet the needs of parent participants, and create an open and trusting environment. Parent participants should feel comfortable expressing their opinions, asking questions, and participating in conversations without fear of repercussion or disapproval. Monitoring parent participant emotions during a group session also helps the facilitator gauge when it may be time to change direction if conflict arises, if discussion needs to be refocused on desired outcomes, or if there is a need to delve deeper into a topic to encourage further learning.
Communication skills: SMPG facilitators use both verbal and nonverbal skills well. SMPG facilitators understand nonverbal communication and listen effectively. Beyond presenting information and facilitating discussions, it is vital for a SMPG facilitator to be highly skilled in all aspects of communication. SMPG facilitators may offer some information or even give a mini-lecture, but always draw the parent participants back into the discussion. Verbal skills include reflecting direct questions back to the group, such as “What do you think?” Other verbal skills demonstrated by SMPG facilitators include Socratic Questions, reframing statement, and summarizing statements. SMPG facilitators use verbal and non verbal skills to encourage parent participants to participate. SMPG facilitators avoid lecturing, criticizing, or arguing. Facilitators must also be able to listen well and attend to learners’ nonverbal communication to create common meaning and mutual understanding.
Facilitation techniques: The SMPG facilitator varies facilitation techniques to address different participant styles and hold their interest. These approaches may include techniques such as praising small successes that parents have made; recognizing the feeling behind the words; using humor; using metaphors, stories and folk sayings; and modeling appropriate behaviors. The verbal and non-verbal behaviors that facilitate the group process are essential components of the facilitator’s repertoire and they complement the content that is discussed within the sessions. There should be an emphasis on what is said here, stays here – What is learned here, leaves here.
Motivation: The SMPG facilitator encourages parents to participate and set small goals for desired results. The SMPG facilitator generates enthusiasm and commitment from parent participants to try strategies from the book or that are shared by other parent participants.
Organizational skills: SMPG facilitators have arranged a consistent place and time to meet for each session. SMPG facilitators express the objectives of SENG Model Parent Groups clearly. SMPG facilitators make supplemental reading materials available for topic areas each session. SMPG facilitators have a homework assignment and session evaluation ready for each session.
Time management: The SMPG Facilitator plans and uses time effectively. The SMPG facilitator controls the pace of the group; ensures that all parents have a chance to participate; and provides closure and ends the group on time.
If you’re advertising groups and wish to use the SENG logo, now you can! Simply send an email or letter with the following information, and we’ll email you a copy of the logo to use in your announcements. The letter should include:
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